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JacksonvilleARTCC Pilot Feedback

Submit Date	Position Controlled	Service Level
Comment(s)
2010-02-28 01:22 Z	MCO_APP	Excellent
Best controller EVER!
2010-02-27 13:35 Z	MCO_TWR	Below Average
I was planning for a nice average flight out of MCO for ATL. Boy was I wrong. I got my clearance which was very professional like. I was told to expect 36R. Upon calling for taxi clearance is where things got screwed up. The controller first told me to taxi to and hold short of rwy 36L via A, A3. He then told me to disregard that and taxi to rwy 36R, never telling me to hold short of 36L. So I crossed 36L. After crossing 36L the tower controller kept private messaging me that I need to contact him. Then the ground controller said that I was supposed to hold short of 36L and contact MCO_W_TWR. So I contacted MCO_TWR. After wating for 15 minutes on the left side of 36R, I was told to position and hold. After waiting for a minute or so on the rwy, I was told that there were too many arrivals and to backtaxi to the right on rwy 36R and hold short from the right side of the rwy. While on the right hand side of the rwy I waited for at least another 45 minutes making the whole ordeal about an hour and a half to takeoff. I advised the controller that I would need to shut down the engines and he said he would tell me when I needed to start them again. He had me shut down and restart them again a total of three times. Finally when airborne, the departure controller forgot to hand me off to Center. The thing that makes me most upset, is the lack of coordination between approach and tower. I saw plenty of times that I could have taken off inbetween arrivals. I think some rwys should be designated for arrivals only and some for departures only. Best Regards, Robert
2010-02-27 04:55 Z	MCO_APP	Excellent
Very efficient vectoring! I am very impressed with your skill and patience despite dealing with numerous aircrafts and rookies like me. Good job to you and everybody else that was staffing at the FNO. With this being my first FNO, I certainly had a blast and will participate more in these events. Thanks!
2010-02-27 04:44 Z	MCO_APP	Excellent
Helped so much as I was not confident with my visual. Took time to help me out, during a busy Friday Night Ops. 15/10 Amazing Service
2010-02-27 03:21 Z	JAX_APP	Above Average
Flew into JAX for the FNO tonight. I want to commend the controller for a very good job well done on JAX_APP this evening. This controller handled his pilots real well - considering almost every single one of them asked for each instruction to be repeated. One thing I did notice was there were times that this controller was stressed/annoyed at a pilot, ect. This is normal for the even environment but I personally believe that steps should be taken to ensure that it doesn't show through the tone of your voice. Granted this is easier said than done - but a calm and collected controller gains exponential levels of respect when he controls a high traffic event and appears unphased :) Anyways - excellent job by this controller. Handled the situation presented to him very very well - in my opinion better than other controllers I have flown/controlled with myself. Very good job ZJX! Your events are always fun! Thanks!
2010-02-22 22:08 Z	JAX_CTR	Excellent
GREATEST CONTROLLER I'VE EVER HAD CONTROLL ME. i am a cotroller myself and found him to be flawless. I'd like to personally thank this center and this controller for setting the example for what everyone should be like.
2010-02-21 16:21 Z	JAX_APP	Excellent
Particularly for appraoch who hung around for us stragglers, but a big thank you to all the ZJX controllers for the SE Charlie Lightup, it was fun and very well run.
2010-02-17 03:00 Z	klee_APP	Excellent
did a excellent job when he controlled me. very professional will be comming back for some more awesome service. thanks to all at zjxartcc
2010-02-08 22:13 Z	JAX_CTR	Excellent
Stephen did a great job.. a pretty good amount of traffic in the center, especially when he logged on and in the first 30 minutes he was on.. handled it no problem. Always get good ATC down here at ZJX, but I don't think I've seen him on before, so wanted to drop some feedback. Great job Stephen, and as always, thanks for making ZJX great to fly in.
2010-02-07 20:22 Z	????_CTR	Average
We appreciated the service of all JAX controllers working the scopes for the pilots headed to MIA Saturday night. Just a constructive comment meant to improve the system....... my controller talked way too fast as about 50% of the time he had to repeat, yet communications did not appear to be suffering from technical or system problems. From my experience with over 5,000+ hours of VATSIM online time (using voice for all), when high traffic situations exist, you should not speed up, if anything slow down so you don't have to repeat. This mistake is reapeated by many so nothing new here ....real world radios are probably better than SB, so there is even more need to slow down and get it right the first time. I have had the opportunity several times online to be controled by current real world ATC and that is what they do .... say it one time, clear, concise and that is all that is necessary. Otherwise good job!
2010-02-07 19:52 Z	MCO_APP	Excellent
Awesome job! Full service for VFR was awesome. I loved the way you asked for what approach I wanted even though I did all visual. I ain't experienced with GPS and what not on VFR aircraft to do that yet. :p Keep it up man!!!
2010-02-07 01:42 Z	JAX_CTR	Excellent
Honestly, it's not often I leave feedback at all, let alone twice. You guys did an outstanding job giving courteous service into Miami airspace. Thanks!!
2010-02-07 01:35 Z	CTR_CTR	Excellent
Just wanted to say that you did a great job with the traffic into the Miami/Fort Lauderdale area. Thanks!!
2010-02-02 21:16 Z	JAX_CTR	Average
Mr. Parkar needs to slow down a bit on the frequency. Also I picked up on about 15 "break"s used during my en-route visit. The airspace wasn't that busy and "break" wasn't needed. As a fellow controller, based at ZNY (Center Rated) Ex-INS, from my experience we don't even use "break" up in the ZNY airspace. Mr. Parkar has the basics, but for a center controller you need to be a little more fine tuned. For example, some minor phraseology errors. Approach clearance should be given as... DAL1123, xx miles from (FAF), etc.... not DAL1123 you are xx miles.... I know I'm a being a bit picky on this phraseology. But there is always room for improvement. And a great controller is always eager to learn. Overall I enjoyed Mr. Parkar controlling abilities, and I'm also pleased that he took his time to control for myself and fellow pilots. Thanks for your time, I will sure visit ZJX again.
2010-02-02 18:20 Z	MCO_APP	Excellent
As always great control! Esp. Through some NASTY IFR conditions and an A318 that didn't know how to fly IFR ahead of me 5 miles on downwind. Great Job Steve. Once again you proved why JAX ARTCC is my fave controllers in the world!
2010-01-30 18:27 Z	MCO_APP	Excellent
How come is just student? He deserve the license already. Extremely respectful, professional; many others need to learn from this guy how an ATC works awesome...
2010-01-29 01:29 Z	JAX_CTR	Excellent
Great controller and controlling in good mood. Provided clear and easy instructions. Keep up the good work, specially with the good mood :P
2010-01-25 21:06 Z	JAX_CTR	Poor
Turning right 20 deg. is not going to do anything at all for spacing. Also, this will then throw me off of LNAV navigation, once I turn LNAV back on, well I am back where I was. Wasting fuel, and my time. Also, he needs to say something more like, what's your MACH? .800. OKay SWK26 slow to .750 for spacing. Personally I think he needs to read more on the books! I will for sure fly in your airspace lots of times to come.
2010-01-24 22:40 Z	MCO_APP	Excellent
Great experience.....threw a side step approach....havent had one in along time...enjoyed my approach...thanks, JP
2010-01-24 19:44 Z	MCO_TWR	Excellent
Last night 9 SWVA pilots departed for Orlando, Around 150 miles out JAX CTR popped online, MCO APP and MCO TWR were also online. I enjoyed the cool, calm and collected GREAT JOB done by Jeremy, Stephen Faison (CTR) and Riley Rhoades( APP). We flew into KMCO because Orlando is our crew base for many of us landing last night bringing in 35 tons of Buffalo Wings from Buffalo. We will be using KMCO in the future as you guys are GREAT. 5 out of 5 stars!!!!
2010-01-24 18:20 Z	JAX_CTR	Excellent
A post made on the Southwest virtual forums by the MCO CBAM, Tom Huben: I tried sending feedback the the feedback thread kept saying "You are not a registered memeber and kept kicking me out". I put Jeremy Michael KMCO TWR as one of the top ten controllers in the system!!!A super guy , Great sense of humor. He had us landing on 35L, only thing he did strange was when he sent Ron to Airside 4, But things like that happen. So, I sent him a personal chat to send Ron to Airside 2 and he said "SWA5122, Your friends over at Airside 2 are requesting your presence, Stay on Golf, until the Bend in the road and turn Left into Airside 2". Aside from that, the approach controller and center controller did a very good job and gave us the best service I've ever seen! Thanks again for your help, Jonah
2010-01-24 18:20 Z	MCO_APP	Excellent
A post made on the Southwest virtual forums by the MCO CBAM, Tom Huben: I tried sending feedback the the feedback thread kept saying "You are not a registered memeber and kept kicking me out". I put Jeremy Michael KMCO TWR as one of the top ten controllers in the system!!!A super guy , Great sense of humor. He had us landing on 35L, only thing he did strange was when he sent Ron to Airside 4, But things like that happen. So, I sent him a personal chat to send Ron to Airside 2 and he said "SWA5122, Your friends over at Airside 2 are requesting your presence, Stay on Golf, until the Bend in the road and turn Left into Airside 2". Aside from that, the approach controller and center controller did a very good job and gave us the best service I've ever seen! Thanks again for your help, Jonah
2010-01-24 14:46 Z	MCO_TWR	Excellent
Good job on our fly-in. As always Jax artcc excels at proffessionalism and fun!
2010-01-24 14:41 Z	MCO_APP	Excellent
Handled our large fly-in beautifully. Esp. since he was unaware that we were coming! Good job Riley!
2010-01-24 05:07 Z	MCO_TWR	Excellent
5 out of 5 stars go to Jeremy Michael (Twr), Riley Rhodes (MCO APP), and Stephen Faison (JAX CTR). The crewbase of KMCO at virtualswa.com decided to fly from KBUF-KMCO. 2.5 hrs of FUN!!!! The three controllers above were TOP NOTCH!!!! On a very busy Saturday Night, with 8-9 SWA pilots approaching your airspace, theses guys will definetly have return flights from Southwest!!!
2010-01-24 04:31 Z	MCO_TWR	Excellent
5 out of 5 stars go out to Jeremy, Riley Rhodes KMCO APP and Stephen Faison JAX CTR for a SUPERB Job!!! The crewbase at KMCO for virtualswa.com decided to fly from KBUF-KMCO. We snags about 9 pilots and we departed around 0100Z-0200Z and had a fabulous time. TOP NOTCH SERVICE!!!!
2010-01-13 02:51 Z	MCO_APP	Excellent
Very proffessional controlling grd, twr, and app, Real good job! CLEAR radio transmissions! Always a plus!
2010-01-05 01:44 Z	JAX_CTR	Excellent
Awesome controller, says welcome aboard, great atitude and everything excellent. Thanks again,
2010-01-03 02:05 Z	JAX_CTR	Excellent
I was far behind schedule, so I requested a shortcut, and Andy even communicated with Washington Center in order to allow me to skip many waypoints. Thanks for expediting my flight! I also believe Andy was signed on as a student center, but he seemed very good and professional for a student. Great work vZJX!
2010-01-02 03:25 Z	MCO_TWR	Excellent
Great Flight, and great ATC at Orlando :) Taken in by Jacksonville Center also a good service, will be doing a return flight soon :) Cheers, [Pilot]
2009-12-30 05:29 Z	MCO_APP	Poor
I was flying a Boeing 747-400. I was crossing Lamma at 12,000ft when he logged on. When i called him he was very hard to understand, he then dropped me to 3000ft and told me to drop speed to 140kts upon doing this i had stalled before reaching the five mile outer marker for runway 35/36 cant remember which. a controller should know that a Boeing 747-400 need to be at ether 160kts - 180kts, would like to see this controller again if he makes the appropriate corrections.
2009-12-27 20:32 Z	MCO_APP	Above Average
pretty good arrival. didnt seem to know the theoritical parts of controlling tho. 30nm from the airport descending through 8000 still wanted an expedited descent to 5000. said his artcc just calls for too high altitudes on the arrivals, so gave the impression he didnt really understand why those were there. other then that, good controller.
2009-12-22 17:29 Z	MCO_GND	Excellent
[Controller] did very well. I flew in on 35R he gave me good fluent taxi instructions. Its nice to see that you guys at ZJX train your controllers well. I also departed KMCO. His clearance was quick, clear, and fluent. I will definitely be back to ZJX Thanks [Pilot]
2009-12-04 22:01 Z	MCO_GND	Below Average
Good afternoon. I was at Orlando this afternoon for a departure to El Dorado International ( SKBO ) [Flight Number]. A young man by the name of [Controller] was on GND at the time and didn't handle my clearance very well. After calling in for CLR and giving him my arrival airport by name he called back and attempted to give me my clr. He called it back as " Cleared to SKBO, ummmm wait one " after a moment came back and advised me I was " Cleared to SKBO via the VALKA DP / VRB TRANSITION " and proceeded to give me the rest of my clearance. I called him back and advised him that I hadn't filed a DP and that was a real world FP that B6 uses. He called me back to correct me again and advised me that was the VALKA DP / VRB TRANSITION " Instead of arguing with him I let it go because I knew that [Controller] would have me on the way out with no problems. I read everything back to him and he again made one more correction to my FP which was a SQUAWK amendment. There was some silence there for a bit so I called him back and advised him that I never got a " Readback Correct, the ALT for MCO or a RWY to expect. " he nervously replied to push and start and paused once again to figure out what RWY he was sending me to. He wasn't on for maybe 10 minutes when this all started. When I called him ready to taxi he was already gone. No handoff, GND is closing, or anything else. By the tone in his voice he didn't sound as though he has a whole lot of confidence in the GND position. I would request that a mentor have him keep a printed copy of the MCO DPs next to him so that he knows what tools are available to him for aircraft traveling outbound. There is no such thing as the VALKA DP. Have him keep working at it before getting him started on TWR. He should master one before the other. Sincerely, [Pilot] / ZMA Controller. Callsign : [Flight Number] FP : VALKA VRB URSUS UA301 UCA UG430 KILER UQ105 BUTAL UW23 MQU MQU1 FL : 350
2009-11-28 18:59 Z	JAX_CTR	Excellent
This guy is sharp. Great controller. Hope to see him around JAX again.
2009-11-23 11:25 Z	JAX_TWR	Excellent
Controller was very co-operative and Kind. Good Job done.
2009-11-21 03:47 Z	JAX_CTR	Excellent
It was a pleasure to fly in JAX airspace! He did an excellent job!
2009-11-15 23:18 Z	MCO_TWR	Poor
This was one of my worst experiences at an airport. I asked for a VFR DEP to the West, and TWR told me to standby. I did, for about 5 min. I called again, he told me to stby. He asked me if giving a helicopter clearance is the same as giving a VFR clearance to an airplane. It took about 10 minutes, until i got my clearance. Finally, i got it, but it was really incorrect. I was never cleared into the BRAVO Airspce. I was just told the winds, and to depart at my des. No Clearance into the BRAVO, etc. I was told to contact DEP, right after i departed the airport, although TWR's VFR airspace is the first ring around the airport. I blame ZJX'a training department. This is simple stuff. Stuff you should know before you even get your DEL cert.
2009-11-15 16:50 Z	JAX_CTR	Excellent
Thanks for control. Everything was excellent. See you again.
2009-11-15 05:58 Z	JAX_CTR	Excellent
I just want to take this opportunity to let you all know what a great job [Controller] is doing for you as JAX CTR. He is very pleasant, his directions are clear and straight forward. Thre was steady traffic and is was all handled with respect and courtesy. Plus Kuddos for dong the marathon session of over 5 hours today. [Controller] is one of the good ones on VATSIM! A+ to you sir.
2009-10-27 12:12 Z	JAX_CTR	Above Average
[Controller] did good trust me. The only problem he had was with the uncontrolled airports. Remember, when class D airports are closed and regarding class G airports, this is the phraseology. "N470ER, jax center, cleared from the 42J airport to the 42J airport via radar vectors, maintain 3000, departure with me, squawk 2020, hold for IFR release acknowledge the hold." Then when they read it back you can tell them the altimeter and let them taxi to the runway. Only give void times when they are about to depart! For landing "N470ER, report your IFR cancellation and or missed approach on this frequency, or Gainesville flight service station, radar services are terminated, frequency change to advisory is approved. Even though vatsim doesn't simulate FSS's, if the aircraft doesn't call in with his IFR cancellation, you can just say he called Gainesville, so you can release another IFR aircraft. Any more questions email me at [Pilot] :)
2009-10-26 23:13 Z	JAX_CTR	Excellent
Thanks so much. Had to perform a belly landing because FSPAX = fail, but he understood my prediciment and was very kind about it. Thankyou sir, will definatly see me again.
2009-10-07 23:58 Z	JAX_CTR	Average
A heavy is a heavy is a heavy. When there is an "H" in or around the data tag, it is a heavy, refer to the as such. As an I1, i would expect you to know that.
2009-10-03 00:11 Z	JAX_APP	Excellent
Course, he was pleasant and did the job accurately and proficiently. Congrats! Made my flight out of Jacksonville my first and definitely not my last.
2009-10-01 04:01 Z	JAX_CTR	Poor
Controller was overwhelmed or not properly trained to handle the entire center. Phraseology was non-existent. Controller had to ask just about every aircraft that called to repeat who was calling. Heading assignments were erratic, often long pauses in transmission while deciding where to send an aircraft. I was left at FL360 for way too long and attempted to get controller's attention twice and was told to standby while he gave ground clearances at JAX. Eventually controller turned me south to descend and forgot me again. I had to get his attention, again, and was turned west for a while and then back north with further gentle reminders as I called out altitudes I was passing. Controller issued a descent to 2,000 ft and a speed of 210kts while still 25 miles out of TLH. Slowly approached and was assigned ILS runway 36 approach. At about 10 miles out controller said, "Um, I guess I can go ahead and give you a landing clearance. It looks good between you and there. Cleared to land runway 33." I proceeded to land on runway 36. The planned 1hr 2min flight took 1hr 28min. Thank you. See Vataware map here: http://www.vataware.com/flight.cfm?id=427064
2009-09-27 02:42 Z	JAX_CTR	Excellent
Very professional and knowlegable. Enjoyed it!
2009-09-26 02:57 Z	MCO_GND	Excellent
Controller did very well handling the large amount of ground traffic as well as the large amount of delivery traffic. I think at one point the controller had 3 or 4 deliveries waiting to go along with 5-6 airplanes actively taxiing on the ground. Controller showed extreme calmness and as all pilots got what they were looking for in a timely manner. It was an absolute pleasure to fly into Orlando this evening, and this controller absolutely exemplified that. I look forward to flying in the airspace again, great job!!
2009-09-26 02:41 Z	MCO_TWR	Above Average
Controller was very professional during the high traffic load. One suggestion: during times of high traffic such as tonight the controller needs to get his point across in fewer words. There were multiple times that the controller seemed to, for lack of a better word, ramble and give instructions twice. This clogged the frequency at times. As I flew in at the end of the event it didn't detract from the overall experiece too much. But I can only imagine that happening during peak traffic load. Other than that, contoller handled the situation very well and I look forward to flying into Orlando again with this controller online.
2009-09-26 02:33 Z	MCO_APP	Excellent
Controller was very professional and handled the high traffic load exceptionally well. There was not a hint of nervousness or frustration in his voice, he did very good at keeping other pilots calm and maintained control of the airspace extremely well. Will absolutely fly here again if this controller is online
2009-09-26 02:12 Z	JAX_CTR	Above Average
Controller did very good at handling the extremely large traffic load. At one point, his supporting center controllers disconnected, leaving him alone to handle the traffic. He seemed a bit flustered at first and it took a few minutes for him to sort it out. However most pilots were cooperative and the controller had control of the situation with minimal negative impact to the airspace. The only thing I noticed that kept this controller from receiving excellent rating is to make sure that his mic is closed when expressing his displeasure or frustration (as I myself tend to forget as well, I know the feeling). Overall an enjoyable expereince and look forward to flying with this controller again!!
2009-09-25 23:53 Z	MCO_APP	Excellent
[Controller] did an extremely well job vectoring me in during the busy fno. All of the controllers I talked to were very good but [Controller] is the one controller I actually have met before(internet lol). Once, again great job. A lot of feedback is usually negative about controllers but [Controller] earned himself a pat on the back for this one. [Pilot] [Flight Number]
2009-09-22 01:18 Z	JAX_CTR	Excellent
Great Job!
2009-08-28 14:11 Z	MCO_TWR	Excellent
huh!!! very new to vatsim and liked his controlling.... very professional and helped me a lot with everything
2009-08-27 02:43 Z	MCO_APP	Poor
I was flying into Orlando and I noticed that the Orlando Approach controller was quite hard to understand. I also was vectored to final at 5000 feet for the ILS approach causing me to miss the approach. I couldn't have landed on any runway. I was far to high. The likelihood of me flying into Orlando will be low, although I may fly into other airports in Jacksonville Airspace. I was very unhappy and had to overshoot the runway because I did not have time to complete a go-around.
2009-08-23 21:35 Z	MCO_CTR	Poor
Couldn't give me airtaxi, said recycle transpoder to change the code, threatened to get a sup. on me when I only requested takeoff from a non-movement area he threatened to get a sup., I don't understand the problem, I didn't mean to offend anyone by this.
2009-08-09 03:47 Z	MCO_APP	Excellent
[Controller] spent some time vectoring me for various practice approaches at KORL. He was patient with my requests and mistakes, and did an excellent job as approach controller.
2009-08-05 11:30 Z	JAX_APP	Excellent
[Controller] was an excellent controller and made my flight out of JAX one I will definitely remember. It's also good to see him providing service so early in the morning in Jacksonville because people who are in different timezones like me can benefit from great service! Thank you JAX ARTCC for providing such a high class of controllers to the VATSIM frequencies
2009-07-28 19:24 Z	JAX_CTR	Excellent
Thank You [Controller] for the 'OutStanding' service this morning. :D
2009-07-09 05:05 Z	JAX_CTR	Excellent
Very good controller. Professional in all ways and was informative all the way along to Hilton Head. Hard to find ATC good enough like this guy
2009-06-12 21:46 Z	MCO_APP	Excellent
[Controller] was one of the best, if not the best app's on VATSIM. I used him from the start of my clearnence and he was stupendous all the way until I left his airspace. Makes me very glad that I fly out of KMCO with Southwest VA.
2009-05-05 00:29 Z	JAX_CTR	Excellent
[Controller] did a great job handling a heavy load of traffic. Was not flustered with having to repeat himself to various pilots (including myself, lol). Very professional. I always enjoy runs to KMCO.
2009-04-16 12:13 Z	JAX_CTR	Excellent
Great controller, was good to seeing ATC online at this time. Made a departure from an unfamilar airport for me a breeze.
2009-04-12 17:37 Z	MCO_APP	Excellent
Great service and nothing was too much trouble. I was a pain wanting to transit the Orlando class B airspace taking photos and even with traffic I was accomodated with no fuss. Always a pleasure to fly in FL with you guys. Keep up the great service. Thanks.
2009-04-03 21:28 Z	JAX_CTR	Below Average
Flew with [Controller] today around 1800Z from EQY-PIE. I was on a group flight with four other PFL(proflight) aircraft. During my time under [Controller]s control he was VERY courteous and for the most part helpful to me when contacted for something. Outside of that though he didn't seem to be paying attention to me or my companions much. It seems as if he never provided us with any form of separation services while we were in his airspace. For about 150 miles he was in a loss of seperation with 3 of our aircraft. all at the same altitude and at the closest about half a mile. average being about 2.5 miles. During the times when the loss of seperation existed we heard no traffic from Stephen to any of our flights. Also, although providing me the the local altimeter, none of my company traffic received local altimeter setting.
2009-03-29 00:06 Z	JAX_CTR	Excellent
Excellent service [Controller]...much appreciated. Keep it up friend :
2009-03-29 00:03 Z	MCO_APP	Excellent
...another excellent controller in the making --- keep it up [Controller], see 'ya around :))
2009-03-28 03:52 Z	JAX_CTR	Excellent
Not too bad for a washed up Flight Instructor.... Actually great job between all JAX guys!
2009-03-28 03:16 Z	JAX_CTR	Excellent
Worst FNO I have ever attended. I had departed from KAZO to be a part of the FNO while flying a real world route for [Flight Number]. Upon entering JAX Airspace everything seemed fine. To be proactive I asked CTR what APP I could expect: PRIVATE>To JAX_CS_CTR : sir, what APPR will have me into SFB ? PRIVATE>JAX_CS_CTR : i dont know and then later I had asked as I was on the descent what runway I could expect and also with a reply : I don't know. Further down the descent I was 25nm from the airport coming down through 6000' on the CORLL1, still not passed to APPR and still no info on what I could expect and was very RUDELY told " NOT MY AIRSPACE ". From one controller to another. If you have me on COMM... I am in your airspace. I was very rudely treated and was handled very unprofessionally. This is the last time my team and I fly in JAX airspace during an event. Very disappointed. [Pilot] [Pilot]
2009-03-21 03:14 Z	JAX_CTR	Excellent
Hell yeah, Perfect atc, not too loud, or annoying, loved his planes. Seemed like he knew almost every pilot when I was flying through. Pretty Neat, actually sounded like he wanted to be there.
2009-02-23 03:58 Z	JAX_CTR	Excellent
Great Job! I had a great time at the Superbowl flyin and this controller was cheerful, helpful and full of enthousiasm over the frequency, even though the event had already officially finished. Kudos to the entire team at ZJX as well for the event. You will definitely see me again! From Canada. :)
2009-02-20 04:05 Z	DAB_GND	None
Submitted by TA as a result of feedback received on active control frequency. Pilot contacted DAB GND for taxi clearance and received no response. Pilot then changed to my frequency on DAB TWR and advised he was unable to contact the Ground Controller. Received taxi instructions with DAB TWR
2009-01-20 23:57 Z	DAB_TWR	Poor
Sent me a contact message once FP was filed....not sure why Then had me h/s of rwy 25R for a cessna on a 5 mile base....once airborne very late handoff to departure. Very quiet on the radio and phraseology is pretty bad
2009-01-10 02:02 Z	MCO_TWR	Excellent
Wonderful controller - considering the heavy workload I was extremely impressed. Even though [Controller] had his work cut out for him, he was extremely professional.
2009-01-10 02:02 Z	JAX_CTR	Excellent
Wonderful controller - considering the heavy workload I was extremely impressed
2009-01-08 22:10 Z	JAX_CTR	Excellent
Very Professional controller and very patient with pilots. Very alert and helpful to pilots needs.
2008-12-11 17:26 Z	JAX_CTR	Excellent
He saved my plane and helped me to make a safe landing in a dead plane.Hope to see him agin
2008-12-08 02:04 Z	JAX_TWR	Excellent
[Controller] was a great tower controller. T&G's are fun a JAX. Will do x-country's more often
2008-12-06 04:21 Z	JAX_CTR	Excellent
Awesome, very patient, will be always JAX with him on the scopes, one of the best controllers i have ever had.
2008-12-02 06:59 Z	JAX_CTR	Excellent
[Controller] did a great job of getting me through my airspace, getting me NOTAMS, weather and other such pertinent information!
2008-11-01 03:18 Z	JAX_CTR	Below Average
Great ATC, but not to realistic. Helped 6 of us get on the ground safely at MCO..but really ive seen a lot better....
2008-10-27 08:43 Z	JAX_TWR	Excellent
Was nearly 4 in the morning, was surprised to see ATC on, but it was a great experience. [Controller] was very competent, handled a late wind shift very well and got me lined up for rwy 25. Had a good conversation afterward... would be nice to see him pushed up to Approach and Center pretty quickly.
2008-10-27 03:01 Z	JAX_TWR	Excellent
Outstanding services, as always. I am happy to fly to Jacksonville
2008-10-27 02:25 Z	JAX_TWR	Excellent
excellent job to handle traffic on final and on the ground
2008-09-04 23:58 Z	MCO_APP	Excellent
Very friendly and professional ATC service. Keep up the good work.
2008-08-26 01:50 Z	JAX_APP	Excellent
Good service and good advisory to traffic & wind in the area. Clear and easy to understand instructions.
2008-08-23 00:24 Z	JAX_APP	Excellent
great jo
2008-08-22 03:51 Z	JAX_CTR	Excellent
Very Professional and courteous. Hope to fly through [Controller] airspace again soon. Excellent Job!!!!!
2008-08-17 06:05 Z	JAX_DEL	Excellent
Hello, My name is[Pilot]Being fairly new myself to VATSIM, it is always great to see people new then me. I have been flying for about a month now, and am loving it. Tonight, i did an IFR flight from KJAX to KFLL. [Controller] was a great help, even with multiple server errors that are going on tonight. He was able to give me all of my clearance information like a skilled controller, and did everything with excellence. That is when i was so surprised to hear that i was his first clearance. Flying out of JAX often, he seems like he is shaping up to be one of the best. I am excited to see what the future looks like for him in JAX, and am looking forward to having him as my center controller. Just thought i would give some feedback on the good ya'all have. I look forward to flying the JAX skies.
2008-08-11 01:37 Z	JAX_APP	Excellent
This was my first time in Jacksonville ARTCC. Thanks to everyone for hosting the VFR Event and especially appreciate the staffing. I thoroughly enjoyed the scenery and navigation flying the coastline first South then North VFR. See ya!
2008-08-10 18:28 Z	MCO_TWR	Average
I was passing through and I was overwatching some of the atc while I passed through Orlando
2008-08-09 02:31 Z	DAB_APP	Excellent
Great job getting me in on the ILS/BC 25R and the ILS 07L approaches. Services were greatly appreciated!
2008-07-30 01:13 Z	MCO_TWR	Excellent
flew out of orlando tonight, wasnt expecting ATC on tonight but glad he was. A+ service all the way. very courteous controller. speedy departure. on ground less then 5 - 10 minutes. will fly into MCO more often if this guys on for sure
2008-07-12 18:34 Z	MCO_ALL	Excellent
On behalf of Delta Virtual Airlines, I would like to thank[Controller] for handling our group flight on Wednesday night. They did an excellent job getting us in to KMCO, and we certainly thank them for being online. [Pilot] [Flight Number] Assistant Director of Events
2008-06-29 01:07 Z	MCO_TWR	Excellent
Hi You guys did a wonderful job I was flying as A6-AIN from KPNS to KMCO since the start I recived a 5* Service from the CTR Controller [Controller] who was very helpful with me and instructed me to change my cruising level as i Chose a wrong one next i was handed off to MCO_W_APP[Controller] Where the challenge started with the very hard weather u had that night He gave me a couple of smooth vectors that led me to the ILS of 18R The second i got established I was about to report when i was handed off to the TWR[Controller] Who gave me a landing Clearance as Number 2 after the DAL727 Flight that was on the runway ahead (I was asked by the CTR to maintain my visual separation from him as he was around 7 miles ahead of me ...was awesome) Finally I reported a widnshear on the 18R around half mile at 500 ft and that was published to all the pilots landing next after me Really guys a 5* Service You will see me again just don't get boored of me LooL Thanks
2008-06-24 03:43 Z	MCO_CTR	Excellent
Great atc flown for the first time out of england i mostly stick to flying in north america. but after the 7 hours of flying blind with no atc and seeing that JAX center got online really made my day.i hate to land with out atc thanks alot keep up the good wor
2008-06-24 01:15 Z	MCO_CTR	Excellent
VERY HAPPY CONTROLLER, one of THE best out there, once i was in his airspace, it was like i was in a party, really great ATC, keep up the great job man ;)
2008-06-20 03:31 Z	JAX_CTR	Excellent
Thank You soo much for you time and making VATSIM great. Much appreciated, and a great job...
2008-06-15 03:13 Z	MCO_APP	Excellent
Excellent job [Controller] Appreciate the attention and professional ability you displayed working MCO approach (my home airport). Great crew down here and you make the time spent flying worthwhile. I will be back often and hope to work with you again. [Pilot] - Delta Virtual Airlines
2008-06-11 22:08 Z	JAX_CTR	Excellent
He is a very awesome and professional controller. He had a lot of traffic on his hand with some text pilots and he did a magnificent job. Great controller! *****
2008-06-11 21:33 Z	MCO_CTR	Excellent
Great outstanding job, helped me a lot, while having a lot of traffic, keep up the good work
2008-06-11 21:13 Z	JAX_CTR	Excellent
Absolutely I will come back! [Controller] was professional and courteous during the entire approach. For some reason, EVERYONE was submitting a flight paln for and flying into KJAX. A couple of pilots even asked (via text) on the CTR frequency if there was an EVENT going on there due to the high volume of traffic (innapropriate use of the frequency) but [Controller] handled it beautifully. I even overshot my turn to final on RWY 07 but [Controller] quickly vectored me back on course. All this during thunderstorm and changing wind directions! [Controller] you get the IRON Mike award!
2008-06-11 19:31 Z	JAX_APP	Below Average
Disappointing service from APP...tons of nonstandard and confusing phraseology. I was not informed of the approach I was being vectored for (ILS 13), or even why I was being vectored until I was told to "join the 13 localizer,". I wasn't even cleared for the approach, so I asked, "Sir, am I cleared for the approach" and[Controller] replied with "you will be cleared when you report established". Well that means I technically couldn't intercept the localizer. And while I knew what he meant (sort of), someone without 1200 flying hours + 120 hours controlling wouldn't have. I usually do not submit feedback but I was somewhat disappointed with the level of service that I got today. Please accept my criticism
2008-05-24 19:38 Z	JAX_CTR	Excellent
I would like to thank [Controller] for the great help. I couldn't say thanks because FS broke down suddenly. I really appreciate it and i will be flying to and form Jacksonville more time, especially when [Controller] is online.
2008-05-20 19:21 Z	MCO_APP	Excellent
I had lost engine #1, and requested emergency service. I was unfamiliar with the flight characteristics after loosing an engine, but [Controller] was patient, and was able to vector me into a visual approach with little problem, while still having to deal with a pilot that was not being very cooperative.
2008-05-16 14:11 Z	MYR_APP	Excellent
On behalf of [Flight Number], I would like to thank the ZJX staff who covered KMYR for our last event. Wonderful service and we look forward to returning to ZJX airspace! [Pilot] [Flight Number]
2008-05-01 18:21 Z	JAX_CTR	Excellent
Very professional controller! Awesome job! Thanks for the great ATC during the day hours!
2008-04-27 19:11 Z	MIA_CTR	Excellent
Great job! KMCO people also did great job
2008-04-26 04:04 Z	MCO_APP	Excellent
I control Center and below at ZHU and did so tonite for several departures into the FNO airspace. Then I had a chance to fly into the airspace myself, so I grabbed it. I must say that my flight was a most enjoyable ATC experience from JAX CTR, thru MCO APP airspace and all the way to final and taxi to the gate with TWR. No "controller lags" as I've seen at times in the past in differing locales. The controllers were spot on, even though I know they were tired. I was impressed by the fact that they stayed on for my arrival, even though they closed shortly after (at least TWR had to). But their level of service was excellent in all respects even though the event was drawing down. My hat's off to these controllers . . . good on ya'!
2008-04-13 20:54 Z	MCO_APP	Excellent
Great job on his part! I requested the VOR 36R approach and he did great for not being very experienced with non-precision approaches. After a few comments, he spoke to have a weekend seminar on such approaches! Absolutely brilliant.
2008-04-13 20:51 Z	MCO_TWR	Excellent
Great job on tower! Only comment, ATIS must be recorded in a slower more legible manner. Foxtrot at time of descent was waaayy to fast and not legible. Controller corrected with Golf after I commented
2008-04-09 17:47 Z	MCO_APP	Excellent
Very professional, pleasant, made the experience a fun one. Looking forward to coming back to MCO soon. See ya.
2008-04-07 02:42 Z	JAX_CTR	Poor
I think his name was [Controller], not for sure though. Flew from Sanford to Melbourne, VFR. MCO_APP cleared me through his airspace and had no problems with him and was very pleasant. When turning final for melbourne JAX_CTR sent me a contact me message. Ok... I'll give him a call and see what he wants. He said that I was entering a class D airspace and needed to contact him to do so. That is entirely correct but I was in Miami's airspace. I think he needs to review his charts for that area. The need to call an aircraft while on final, when no one was in the area, is a bit over the top for me and shows some power issues. I was using UNICOM the whole time inbound. Also Orlando Approach brings aircraft into Melbourne in real life, I know because I'm talking to them all the time in real life. I will be returning to the airspace as I have no choice because it is my hub area for a VA that I fly for.
2008-04-06 20:21 Z	JAX_CTR	Excellent
I was just about to leave the gate at CHS when [Controller] came online. While Center is supposed to control the smaller towered airports, I'm used to center giving clearance, and requesting a call when airborn. [Controller] took the time to provide taxi and takeoff clearance from that smaller airport, even though there were already 15 airplanes in his airspace. Thanks for the extra attention.
2008-03-12 02:38 Z	MCO_APP	Excellent
Friendly service! Noticed that I had a remark in my flightplan stating I like visual approaches, so gave me a visual to 18R, then switched to 18L (since there was no other traffic) for a shorter taxi. Hope [Controller] is online when I fly out of MCO.
2008-03-07 23:41 Z	MCO_GND	Below Average
This is constructive criticism..... The controller on KMCO Ground for my flight was unclear about giving instructions. I had to give the readback twice and was never given taxiways to use enroute to the active. Then I was given hold short instructions as a VFR MD11 ([Flight Number] - [Pilot]) was practicing touch-and-go's in the wrong direction on top of ramming me as I continued to hold while he was taking off the wrong way (luckily I have collisions off just for such an incident). Finally I was given clearance for takeoff (not ground's job the last time I checked) and I was then off on the advisory frequency without incident. In my opinion, this controller needs to be informed of what his specific job duties are and are not. He also needs to be aware of when a supervisor is needed (I requested one but he just said once the traffic is clear I'd be released for departure).
2008-03-07 16:57 Z	JAX_APP	Excellent
[Controller] did a very good "by the book" job on delivery, taxi and departure. Very pleased!
2008-02-27 23:43 Z	MCO_GND	Below Average
I just got done flying some circuits at MCO and the ground contoller, i think needs a little more training or guidance or something. He was giving clearence for tower and things like that. Then he tried to tell another pilot it is done differently a here at MCO and ground can do that. So i think he needs a litte more work. Ok well thanks cya soon.
2008-02-17 18:01 Z	JAX_CTR	Poor
Sat on the ground for 15 minutes. Called twice on voice twice on text for departure clearance at KDAB for rwy 7L. Ignored all 4 times.Finally departed offline. When asked the question if you'll see me again, Not sure. But I will forward my report to my Virtual Airline so they are aware of how ZJX operates.
2008-02-10 17:02 Z	MCO_TWR	Excellent
[Controller] was very helpful to me, being a visiting pilot from the UK I was a little unsure about USA ATC and the proceedures, however, [Controller] was very helpful and friendly which made me feel alot more at ease with being in the US! [Controller] certainly should be recognised for his friendly, helpful and very lively control which he provides pilots. I'm looking forward to returning to KMCO already, well done!
2008-02-01 02:12 Z	MCO_GND	Below Average
Controller told me contact him, but did not have the ATC client configured correctly as to appear in SB3. Reconfigured ATC client and began appearing in SB3 and sent a second "Contact Me" message. After a few minutes, controller sent a third "contact me" message. If a pilot knows what he is doing, he will contact ATC prior to pushback/taxi. Contacting experienced pilots via PM tends to cause frustration (at least in myself). Contacting a pilot via PM after seeing movement on the ground without contact seems reasonable, though. Summary: Controller's failure to set up ATC client correctly and insistent PMing created frustration and a bad first impression of controller. Given we're all here to learn, there are no hard feelings, but feedback is needed in order for improvement. Thanks.
2008-01-20 00:12 Z	JAX_TWR	Poor
I have never had problems around ZJX, but I'm not happy with how I was treated by [Controller]. Positively the worst tower controller I have dealt with in 1200hrs of VATSIM operations. I don't appreciate being threatened with a conduct report because I requested an ILS when KJAX is IFR. The controller demanded I take Rwy31 even though there is no precision approach. I attempted the Rwy 31 approach (GPS31), but went missed because I lost sight of the field on short final (rain and fog). [Controller] then allowed an ILS 7 with visibility near the field of 1000 and 1SM. I believe demanding a visual against the pilot's request when the field is IFR is just wrong. The controller repeatedly tried to exercise control of my flight, even when I was 80 nm from the field. He was uninformed of the current field conditions and current weather. I believe he is mistaken on his authority and duties as a tower controller. Screenshot of the IM transcript available upon request. [Controller] was civil in his demeanor on voice when I arrived at the field, but I'm still not happy. I recognize he may still be in a training environment, but I believe more supervision would be appropriate. Feel free to contact me for the transcript....just provide an email address. [Pilot] [Flight Number]
2008-01-14 19:12 Z	MCO_TWR	Excellent
Very Good and helpful thanks for the atc
2008-01-06 03:28 Z	MCO_GND	Above Average
[Controller] did an awesome job, and was quick and friendly on Instructions. He has great potential!
2008-01-05 17:06 Z	MCO_TWR	Poor
Performed a flight from KMCO to KMDW for MITRE today as [Flight Number]. My flight was planned for 11141 EST and logged in around 1055 EST. Tower logged in around 5 minutes after and sent a contact me message around 1105 EST. I believed that he was not required to do that and he should wait until I called him up for clearance. I contacted him immediately and he started giving me some information about runways, winds and some other stuff which was O.K., but this should have been in his ATIS either text or voice. He then asked me if I was ready for my IFR clearance. I told him that I wasn’t departing until 1141 EST, but I decide that since he had already asked me I would receive it then. I proceeded to request clearance, and then he told me that he would call me around 1120 EST which would be around 10 minutes. I figured that why would he asked me if I was ready if he wasn’t. He called me up at 1120 EST and gave me my clearance which was far from appropriate phraseology. In my clearance he included to fly runway heading, and that departure frequency would be with him implying that tower would give me radar vectors. Not even mentioning two other delta aircrafts [Flight Number] and [Flight Number] which seemed to me like he had a circus of wrong phrasing with them. [Flight Number] called in holding short and tower replied “call when holding short”. [Flight Number] said that he was and ready for departure. [Flight Number] received his takeoff clearance or what was very short of a correct takeoff clearance. Then [Flight Number] called in for departure and tower specifically gave him a conditional instruction to taxi into position and hold “after” the departing [Flight Number]. MCO tower takeoff clearance for both [Flight Number] and [Flight Number] was far from proper phrasing. After [Flight Number] roll and takeoff MCO tower radar contacted and proceeded to give him some more instructions. JAX CTR was online around 1125 EST, but tower told [Flight Number] that his radar services was terminated and he should switch to Unicom. [Flight Number] pointed out to him that JAX CTR was online and tower told him that CTR had just popped up and he could contact him. [Flight Number] told him that CTR was online long time ago. Then [Flight Number] got his takeoff clearance also far from proper phrasing and also received a radar contact, but this time was passed over to CTR. I got my clearance for takeoff at 1156 EST and then he decide to say that he was closing down and that he would be back at 1500 EST and then he logged off. I commented to CTR about MCO tower services been horrible and that I was going to make a feedback about it. This feedback is not intendedto make ZJX look bad, but to improve this person's ATC service. I really hope this is corrected, because some other pilot could think that this represents ZJX, which I know it doesn’t
2008-01-05 17:03 Z	MCO_TWR	Average
I realize that [Controller] is a Student Controller, so here is some feedback of things that I noted. Alex needs to work on his terminology when giving taxi instructions to include hold short instructions. Overall, not bad, just needs some polishing. [Controller] may also want to tweak his mic for voice operations. I had to turn my headset volume down quite a bit in order to understand him.
2008-01-05 02:15 Z	MCO_GND	Excellent
I was very pleased, actually. He gave me good instructions. I am a newbie and taught me some great things
2007-12-03 06:38 Z	MCO_APP	Poor
Bad News Orlando.. This evening on an IFR Flight from Chicago O Hare to Orlando FL, I was contacted by a [Controller] who actually was logged in as Domino Davis. I was on a late decent on the arrival, contact him, and was given a 093 degree turn (?) followed by 5,000 feet. I was NOT given proper vectors, was sent towards the east end of the field, then told to be ready for 18R. No sense.. Was told on a 5-mile final to expect the ILS (?) ... no vectors, so asked for the Visual 18R.. got it, and flew it. On a 3 mile final I was told to Call the Ball or Go Around? I'm confused. Domino Davis is not [Controller] real name.. and he sure controlled up a mess in MCO tonight. I sent Screen shots of this situation to the ATM and to a VATSIM SUP, and called the SUP to try to remove Davis ASAP. This controller is un-certified for the position and is ruining Jacksonville's image.
2007-12-01 04:32 Z	MCO_GND	Excellent
According to your controller he stated he was a student. He gave me excellent ground instructions and was very prompt with all of his readbacks. He even handled a "Noob" pilot [Flight Number]. With paitentce and respect. He used everything he was taught correctly and was able to deal with a foolish situation on that pilots behalf. Great Job [Controller]. Be back in MCO soon and hope to have your service :) Happy Holidays Guys
2007-11-08 21:45 Z	JAX_CTR	Excellent
Very nice to deal with was very clear and understandable, Overall job well done. As a Controller at ZBW I was very impressed with the service
2007-10-20 00:36 Z	MCO_TWR	Excellent
Outstanding Service & great Professional Attitude. [Controller] was very friendly and helped me a great deal towards a successful first Flight on VATSIM. My hub flies to MCO and I hope to encounter many more of these professionals. Really a pleasant experience! Sincerely, [Pilot] [Flight Number] [Flight Number] [Flight Number]
2007-10-08 06:36 Z	MCO_APP	Excellent
[Controller] deserves a few words of praise for his patience and help for a newbie. [Flight Number] was making his first approach with online ATC, and [Controller] helped him make a succesful and safe landing. Thanks!
2007-10-07 14:11 Z	KNPA_GND	Excellent
We hit [Pilot] with a 5-plane departure from KNPA with a transition to MARSA and despite the fact that it was his first experience with a Navy group flight, he handled it with confidence and kept his cool.
2007-09-30 03:56 Z	JAX_APP	Poor
Left KJAX with two other UPS planes about 10:15 PM and when handed off to approach he starts yelling over an open mic about nobody's doing what he says. The guy must have really lost it! I reminded him he was on an open mic and he told me he didn't care. I stayed on rwy heading for close to 5 minutes and APP finally turned me over to CTR who was as confused as APP. After being handed off to the next CTR he just logged off. It was much better coming into KJAX about 20 minutes earlier. We all have bad nights but this was really bad. I love to fly into KJAX and will continue.
2007-09-30 00:56 Z	JAX_APP	Excellent
I came in during the BOTA night and had great ATC all the way up the sunshine state. I got all the way to JAX_APP and received EXCEPTIONAL service from [Controller] here. I was on a professionally sequenced approach on a VIS to rwy 7 and was handed off to TWR. The pilot in fornt of me failed to exit in time and I was sent back to APP on a missed. He apologized several times despite y contant efgforts saying that he was GREAT atc and it couldnt possibly be his error. [Controller] provided eceptional ATC tonight and I would be more than happy to come back to ZJX for him to be my ears in the sky. Thanks for the great ATC, [Controller]! [Pilot]
2007-09-23 15:52 Z	JAX_CTR	Excellent
Very friendly, professional, and seemed to handle everything as a real controller would. Hope to see him again!
2007-08-26 02:53 Z	JAX_CTR	Excellent
Flew the Saturday Scramble and enjoyed every minute. Thanks for the great turnout.
2007-08-26 01:40 Z	JAX_CTR	Excellent
Flew in during the Saturday Scramble. Even though the weather was awful, you guys did one awesome job!! From CTR, APP, TWR, and GND, I was impressed. You made it sound like the REAL thing. Congrats and great job!!
2007-07-14 04:16 Z	JAX_TWR	Excellent
Went to wrong runway at first, but [Controller] did not get upset, instead allowed me to depart that runway. Also, gave me time to wait for my company traffic for a little while. [Controller] also allowed me to add a waypoint in my Flight Plan while waiting. He was very nice and professional and did his job as GND/TWR controller well.
2007-07-07 19:49 Z	JAX_CTR	Excellent
Great job to all involved in the flight (those working JAX CTR, DAB APP, DAB TWR, DAB GND between 2pm and 4pm DAB local). It was very realistic ATC. Good work!
2007-06-27 03:09 Z	JAX_CTR	Excellent
Absolutely awesome job tonight! I had to get airborne and en route with no delay to meet my refuel track on time and Mr. Svatos provided professional, courteous, and excellent service for both my departure and arrival which allowed me to meet my suspense time. JAX is lucky to have such a great controller! Thanks JAX for the great ATC!
2007-06-22 04:31 Z	JAX_CTR	Excellent
I apologize for not knowing the name of the controller working Center on June 17, 2007 at 9:10 P.M (1:10 GMT), but I cannot express how amazing his performance was. Having to deal with traffic in multiple states, along with issuing clearances, ground traffic, tower duties, departure and arrivals at those airfields, as well as dealing with high altitude traffic from Miami, Memphis and Atlanta Centers. There was never a second for him to catch his breath. While I was with him, the radio chatter never stopped. He handled it like an absolute professional. Whoever he was should be considered an amazing asset to your staff. Again, I apologize for not knowing his name, but I'm sure you can figure out who it was based on my time reporting. Look forward to flying in Jacksonville airspace soon. [Pilot] [Pilot] [Flight Number]
2007-06-22 03:02 Z	MCO_APP	Excellent
Very polite and very understandable on communications. Very knowledgeable and patient. Great controller overall.
2007-06-18 02:46 Z	MCO_APP	Excellent
Awsome controller knows what he is talking about. Had a busy night just a day ago and handled it 100% pro got great sequencing!!! Really does a good job and sounds just like the controllers i talk to out in the real world.
2007-06-16 07:30 Z	MCO_APP	Excellent
much appreciated service for staying online much later than anticipated for my late arrival 0725Z or 12 25am EDT
2007-06-16 05:30 Z	JAX_CTR	Excellent
[Controller] is one of my favorite controller in all of Vatsim, he did a great dob during the tail end of tonights FNO and i would like to commend him for his outstanding performance this evening. I am soooo used to other centers in the region either forgetting about your decent or clearing you to cross an int at a certain alt. that there is no way to get at. This fine gentlemen was ON TOP OF HIS GAME, i just wish all centers operated in the professional, cortous manner in which this man does. Vatsim a;ready rocks, but with controllers like what can be found in JAX....its only getting beter. Thanks again [Controller] for the great ATC as usual and I will see you VERY SOON, (like the next time your online)
2007-06-16 05:30 Z	JAX_CTR	Excellent
[Controller] is one of my favorite controller in all of Vatsim, he did a great dob during the tail end of tonights FNO and i would like to commend him for his outstanding performance this evening. I am soooo used to other centers in the region either forgetting about your decent or clearing you to cross an int at a certain alt. that there is no way to get at. This fine gentlemen was ON TOP OF HIS GAME, i just wish all centers operated in the professional, cortous manner in which this man does. Vatsim a;ready rocks, but with controllers like what can be found in JAX....its only getting beter. Thanks again [Controller] for the great ATC as usual and I will see you VERY SOON, (like the next time your online)
2007-06-16 05:25 Z	MCO_TWR	Excellent
I wish there was something better than excellent for a rating. Not only did my tower controller do an outstanding job , but JAX CTR really shined this evening, there were a few pilots that had no business on Vatsim this evening, but he managed to get them on track as well as being very polite and very informative. I will 100% be flying through Jax next time you all are up.:) On a side note is there a site somewhere that one can check to see when there is going to be ATC. I know there is a sign in sheet for some ARTCC's and i was wondering if there was something like servinfo that would tell ou when a certain ceter or tower or ground will be signing on?
2007-06-16 03:30 Z	MCO_APP	Poor
Well It seemed to he did not know what he was but any way when he put me on fanal he told me to exspect runway 18R so I lines up on it and switched to tower mind you I was almost outer marker when towers says that I was surpost to land on 18L so the other choose I had was to sigh off vatsim or crash it so I log off so he reallys need to pay attation to what he is doing and know what runways they are landing on but anyway I'll be back of that you can count on
2007-06-16 02:17 Z	MCO_APP	Poor
Rude to pilots... expectation of pilots that they could read his mind. I read back turn left 180 he told me "what are you doing sir I said 100" Its his job to catch me reading back wrong even then you don't need to be rude. Then he told me you wont make the approach like it was MY fault when he did not descend me in time. This controller was defiantly not one of the highest quality I've seen.
2007-06-16 02:03 Z	JAX_CTR	Excellent
[Controller] was handling a lot of traffic on Friday night and is one of the few controllers that I know that handles it so well. He is doing an outstanding job, he is an outstanding controller. Would love to fly with him again
2007-06-10 01:38 Z	JAX_CTR	Excellent
[Controller] did an outstanding job tonight. He recieved alot of traffic from ATL CTR with no sequencing and was quite efficient. I observed some problems with a pilot who was very slow to follow vectors and a bit argumentative but [Controller] was professional and a real pleasure to fly with.
2007-06-10 01:26 Z	TPA_CTR	Excellent
He did an outstanding job with traffic separation despite high traffic volume and some uncorroperative pilots. Very nice work!
2007-06-03 02:14 Z	JAX_CTR	Excellent
[Controller] made a special effort to stay online so that I could finish my first new flight with new computer equipment I had installed. Even though I am sure he had big plans for Saturday evening he was polite and professional and stuck with me all the way to the ground. I will definitely be back to fly JAX_CTR.
2007-05-23 17:35 Z	JAX_CTR	Excellent
There seems to be no way to also include [Controller], who was working APP last night. However, in any case these guys did a super job. Traffic was heavy, and they were literally BURIED in Novices and non-reporters, but they perservered, and even thougb a BUNCH of us had to go missed because of a C172 "Parked" on the Runway, they never missed a beat. Really enjoyed it and hope you guys keep doing these "Ops". Really makes our flying worth while. Thanks Again!!
2007-05-23 01:04 Z	JAX_CTR	Excellent
I was just passing through monitoring as I cruised at FL340, this guy definately knows what he is doing. Traffic sounded busy with lots of chatter and he never skipped a beat like its his everyday job. If I see this guy on I may have to do a fly-in to JAX, Excellent work Jack!
2007-05-16 02:07 Z	JAX_CTR	Excellent
First off... a very smooth clear and understandable voice. I can see why is is an INST! Also, observed him helping some new pilots on text. and he was EXTREMELY helpful with helping them get off the ground. A real pleasure cruising thru ZJX!!
2007-05-10 01:32 Z	MCO_APP	Excellent
Great ATC. Very respectable and very consistent. Put me right on the glide from LEASSE. Wonderful.
2007-05-10 01:31 Z	MCO_APP	Above Average
[Controller] did a fantastic job getting me into MCO on time. I really appreciate the professionalsim I find when flying into and out of ZJX. I live in SAV, myself.
2007-05-06 06:39 Z	MCO_TWR	Excellent
I just want to say thanks for the great service you are providing. I'm new at VATSIM, my first flight was over Atlanta airspace and the app ATC was very rude to me when I couldn't hook up with the ILS, I don't want to fly over Atlanta again. Since I start flyng at KMCO, It's been a truly great experience, all the ATC's are really helpfull, kind, with clear instructions and patient. Same at JAX CTR, always kind, clear and ready to help. This message is not only for the guy at the tower at KMCO today, is for the APP, Ground and Center all these day that I'd been flyng. Thanks a lot for your services, keep the great work, newbies like me really appreciate it. Thank you. Pablo Ottonello
2007-05-04 14:40 Z	JAX_CTR	Excellent
[Controller], was a great controller, we had a new pilot with us in a flight of 4 a/c into KBNA, he was extremely helpful and patient and we at Eastern Virtual Airlines appreciate it !!!! [Pilot] [Pilot]
2007-05-02 18:30 Z	MCO_APP	Above Average
Practical knowledge of procedures and phraseology, but asked me to contact him outside and under the MCO BRAVO airspace. After a quick message, it was all squared away. Successful flight following and clearance. Great controller, awesome attitude
2007-05-01 17:56 Z	MCO_APP	Excellent
[Controller] provided great atc to me on my flight out, I forgot to turn as assisnged and in a way that I would use (scarcasm) he asked he how my turn was going, DOH!! I wasnt, but i fixed that. Great Job [Controller]
2007-04-25 01:33 Z	MCO_TWR	Excellent
VERY GOOD CONTROLLER
2007-04-02 20:18 Z	MCO_APP	Below Average
Very difficult to understand, speaks too fast, even after being asked to slow down. Not typical JAX controlling I've come to expect.
2007-04-01 19:06 Z	MCO_APP	Excellent
Exellent work!!! Very realalistic! I will definatly fly here the next time this controller was on. Also, I had a hard time understanding instructions and the Controller explained it to me in a very polite way. Also, the conroller on Tower was good to! Keep it up!
2007-03-04 15:50 Z	SAV_TWR	Above Average
Got me out pretty fast and I was on my way in no time. Phraseology was correct, and very friendly.
2007-03-04 06:57 Z	MCO_GND	Excellent
Excellent delivery of route and taxi clearance. Hope to see them controlling again.
2007-02-25 02:04 Z	JAX_DEL	Excellent
He did an amazing job on DEL. Congrats and keep up the good work!
2007-02-20 00:04 Z	MCO_TWR	Excellent
GREAT JOB! WILL FLY W\ AGAIN
2007-02-19 07:35 Z	MCO_TWR	Excellent
pleasure to have hime controlling
2007-02-19 05:30 Z	MCO_TWR	Excellent
Very nice ATC...very impressed! Id like to tell him he did an exellent job, since it was my first time at KMC
2007-02-19 00:31 Z	DAB_TWR	Excellent
The Tower Controller at KDAB, is very good at what he does. He is calm, can control large masses of traffic, and adds a sense of humor to it. There was a lot of traffic, and two VFR pattern aircraft, including myself. This was during the Daytona 500 fly in, also. Great job!! This controller deserves a promotion.
2007-02-18 16:06 Z	DAB_APP	Excellent
I flew in during your Daytona event last night and just wanted to say well done to the whole crew. I only selected approach since this form makes you pick something, but approach, tower and ground all did a great job. You guys did a nice job and for a racing fan, it was a great event to participate in. Thanks! [Pilot] [Flight Number] Altair Virtual Airlines
2007-02-18 05:02 Z	DAB_TWR	Excellent
First flight I got to complete with ATC at the end (2 longer flights crashed the system or FS9 on the way). Granted, don't have much to compare to since I'm new at this, but was very pleased with [Controller] just the same. He was handling touch and gos while I was wandering around like a complete drunk on final (when I got to DAB my display turned into a "slide show" which made lining up tricky), no doubt making life difficult for him. No hint of that in his voice, though. Good job.
2007-02-17 06:07 Z	MCO_GND	Excellent
very skilled professional controller!! good job :) i was having trouble connectiong but he help me and controlled me anyway.
2007-01-21 05:29 Z	JAX_CTR	Average
Friendly controller, gave us directs when requested, phraseology could use a bit of work.
2007-01-21 05:19 Z	MCO_GND	Poor
Controller logged on 15 minutes before start of BOTA. Myself and 4 other ZAU controllers were preparing to depart to IAH. Took a very lengthy amount of time to receive clearance which in turn delayed our return flight to MCO, preventing us from scoring arrival points on that leg. Called for taxi 4 times with no response until the last call. Progressive taxi not issued - real free for all with who was to go first in the line of 4 of us.
2007-01-09 23:12 Z	MCO_APP	Poor
This evening I decided to fly a VFR flight from KDAB-KMCO in a Cirrus SR22. I departed KDAB at around 5:30PM with no FP filed as this is not a requirement for VFR flights in the real world. I am a ERAU student with my CFI rating so I am extremely familiar with local airspace as well as Federal Air Regulations concerning VFR. The controller sent me a contact me message approx 50nm outside of MCO, well outside the Class B airspace, I was about only 10-15nm away from DAB. So I decided to contact him as a convience, he first said to me that I was swk stnby. Which I checked and I was swking mode C with the VFR code of 1200. About 5 minutes went by before he said "oh nevermind that is the VFR swk" showing me that this is going be a fun approach :) I was flying at 5500ft and now clearly inside the Class BRAVO, I was then not assigned a swk code, nor given clrnce to enter the MCO Class B. Again I just went along with the flow. He then preceeded to give me vectors that went so far west that I was outside the Class B again. At this time since the WX was beautiful VFR, I requested to terminate radar services and go on my own. The Controller granted my request, I then preceeded a little further west and descended down to 1500ft. At this time I turned inbound direct MCO because I knew that I can get pretty close from where i was at from the west and still remain VFR under the Class B. I got within 10-15nm of MCO and gave MCO TWR a call stating my a/c type intentions, as a normal VFR a/c would be entering a controlled TWR airspace. TWR then gave me my entry instructions for the runway in use which was great. At this time I felt like someone online knew at least a little something about VFR procedures. Upon landing TWR asked me why I had not contacted approach, I told him I tried initially but it was taking way to long to land VFR in MCO so I decided to come in under the Class B and just contact you. In the end I got to where i wanted which is the ultimate goal, however with being a real world CFI this just makes me upset because I strive to provide realism in the VATSIM community. Not just for ATC but also for pilots, I think the more realism we have, the better time we will all have online. I therefore suggest out of this that your ARTCC review local VFR procedures and airspaces to see where VFR traffic can and cannot go. I thank you for your time in reading this comment and look forward to flying in the future in your airspace and see how your next controller I come across is!! Take Care
2006-12-17 03:12 Z	JAX_CTR	Excellent
I just want to say that [Controller] is one of the best ATCs I have ever worked with.
2006-12-13 22:08 Z	MCO_TWR	Average
Overall, he seemed to know TWR stuff fairly good, except for the NEODDSWEVEN rule. I had filed for FL370 (an odd flight level) and he said that it was invalid for the direction of flight (southeast to northeast) I am guessing it was just a slip up, it happens to all of us ;). Other then that no problems accept for not handing off to departure, I had to ask by 2k AGL for the handoff.
2006-11-26 19:00 Z	MCO_APP	Excellent
I just wanted to let you know my experience with [Controller] Last night I was a first time flyer using ATC for approach and landing. [Controller] went above and beyond to help me with not only the correct landing procedures but also convincing me to try using voice. He even tried to provide me with ground service but problems with FSINN prevented further contact(which he also helped with). I will be actively seeking [Controller] for future flights as his professionalism and knowledge was second to none and he really helps new pilots feel welcome. Please let [Controller] know I appreciated everything he did for me last night and I look forward to future flights with him.
2006-11-25 21:50 Z	ALL_ALL	Excellent
I just wanted to take the time and commend you for the level of effort I received tonight for the Friday Night Ops - it's been a while since I've done online flying, but it went well, thanks in no small part to your efforts. I've been trying to get others from my VA (Premier Airways) to fly online - hopefully someone will see the feedback and be encouraged to give online flying a try! Kudos
2006-11-21 01:21 Z	MCO_TWR	Above Average
Friendly tone, and very clear instructions. Thanks for staffin up MCO TWR, will be back for more quality ATC.
2006-11-21 00:19 Z	MCO_APP	Above Average
Great controlling, a little nervous about going in to MCO(first time there). Very friendly controller who got me on the ground in one piece. Very clear comunnications, and friendly tone.
2006-11-10 14:10 Z	JAX_CTR	Excellent
One of the best controllers I've flown under. I spent a lot of time in the southeast and look forward to more flights with [Controller]. He's very good about dealing with aircraft at several airports and provides the same level of service at all fields as at Jacksonville. Excellent service!
2006-10-30 19:15 Z	MCO_APP	Excellent
Excellent job. Provided great ATC service at a slow time of day for VATSIM. Also, helped me with some traffic that was ahead of me but not within his airspace. Really appreciate his service
2006-10-28 13:00 Z	MCO_APP	Excellent
The controller was professional, friendly, helpful and informative. As a vatsim newbie I felt welcomed to the ZJX airspace. Thank you!
2006-10-17 00:12 Z	JAX_CTR	Excellent
I was flying under a vUSN callsign and was blown away by the knowledge of [Controller]with Military aircraft. It was a true pleause to fly under him and recive the professionalism that he gave. Heck he even knew stuff I didn't! Hah! Thanks for the great service.
2006-10-08 03:41 Z	JAX_CTR	Excellent
[Controller] is one of the most laid back controllers I've experienced. He is a great example of patience and dilligence. I appreciated that he gave me a direct SJI vector in the BOTA b/c I was going to pass a group of 4 other aircraft enroute. Thanks for the great ATC.
2006-09-28 02:50 Z	JAX_CTR	Excellent
Fantastic ATC. I love how he doesn't get overwhelmed easily and is very calm. Keep up the great work!
2006-09-03 07:33 Z	JAX_CTR	Excellent
[Controller] is a great controller, also a great person and when you catch him when the going is slow, he'll crack a joke or two. I will definately be back in the airspace again!!!!
2006-08-11 20:23 Z	JAX_CTR	Excellent
I recently passed my single engine commercial checkride and needed some practice running through the engine out procedures for the Multi-engine commercial which I will be starting this week at DAB, in, you guessed it:) N19U. [Controller] provided excellent service while I was flying, and was very accomodating to my somewhat odd request;) I will be back! Keep up the good work.
2006-08-09 04:54 Z	JAX_CTR	Excellent
I feel I need to comment on the professional approach [Controller] took to working the position. He was especially courteous and patient with some of what I perceived to be, younger pilots. Thanks [Controller].
2006-07-18 06:47 Z	MCO_APP	Excellent
This controller has demonstrated outstanding ability in Air Traffic Management, in which I've seen no where else on all of VATSIM. Friendly, helpful, skillful. MCO is valued to have this controller. I look forward to my next flight.
2006-07-04 02:04 Z	JAX_CTR	Below Average
Contacted controller regaurding visual approach for RWY35 (defualt) 35L RW, priror to touch down. Controller gave me vectors past the visual flight path on 35L and I took rwy 36L instead. This was an inconvience for me as my gates where on the NE side of the field. Also at apprx. 10PM EST time controller left the scope because "he spilled his pop" Thanks again!
2006-06-15 03:41 Z	MCO_TWR	Excellent
[Controller] was very helpful and understanding while I was in his airspace. I initially had some problems with my controller and while I was trying to fix it (window minimized) my aircraft started careening across the tarmac. [Controller] contacted me and was understanding of my plight. There was some miscommunication, most likely on my part, and I began taxiing to my runway without clearence, again [Controller] was very understanding and helpful. I am still learning the ins and outs of VATSIM and its controllers like [Controller] that make my learning all that much easier. Thanks [Controller]!
2006-06-10 20:11 Z	JAX_CTR	Excellent
I tell ya... I've been flying here for a while and I have NOT had service like the service I had from [Controller]. Very pleasant, calm, and helpful. Kudos my friend, and made my flight a very pleasant day. I cant wait to come back!
2006-06-06 19:46 Z	JAX_CTR	Excellent
Very Helpful....proffesional, and easy to deal with...Great Service
2006-06-04 02:34 Z	MCO_TWR	Excellent
I'm a new pilot to vatsim, and [Controller] was very helpful and understanding. He answered any questions that I had before take off.
2006-06-03 23:50 Z	JAX_CTR	Excellent
As usual, [Controller] is calm and cool at the scope. Just takes it in stride and keeps on moving. If he makes a 'goof' (which I seldom see), he gets it corrected, gives a pilot an explanation when able and continues to 'push tin'. You got a good one there ZJX.
2006-05-27 00:48 Z	MCO_APP	Excellent
thanks for the atc
2006-05-25 00:37 Z	JAX_CTR	Excellent
thanks for the atc.
2006-05-13 01:21 Z	JAX_CTR	Excellent
[Controller] gave me great service. I was flying into Orlando on the MINNE3 and he asked me if I wanted to change arrivals to the LESSE1. I eventually said yes, and he vectored me to direct OCF. He did this when there was much traffic in the area. I can't think of anybody else who would be so nice, especially in much traffic.
2006-04-28 15:12 Z	MCO_TWR	Below Average
I was coming into kmco yesterday and i saw taht he was online so as i was coming in over omn vor to come into the ils he started to act like an approach controller. He also was controlling out of his airspace by pointing out an airplane to me when i was stillover the water tracking the vor into omn. i think he needs a little more work b4 he gets put on tower alone again.
2006-04-26 03:45 Z	JAX_CTR	Excellent
Great job, [Controller]! You guys handled the switch over really well. Thanks for all of your help. I will plan another flight down to JAX very soon.
2006-04-26 03:43 Z	JAX_CTR	Excellent
Great job all around! [Controller] was very professional and on top of things. I will definitely be back. Thanks for everything you do!
2006-04-04 12:12 Z	JAX_APP	Excellent
Was a nice night at JAX Monday night. Really good service the entire way in (CTR, APP, TWR, GND). [Controller] had a couple VFR 'intruders' LOL in the air was myself and an [Pilot Callsign] were enroute to KJAX. JAX-ATL-JAX is my run a couple times a week. Always good service at ZJX. Makes me think at times I should get back to controlling at ZJX.
2006-04-02 03:15 Z	MCO_APP	Excellent
Was extremely friendly, helpful, and overall made my flight a better one.
2006-03-25 05:47 Z	JAX_CTR	Excellent
Great service! Luv to see you guys up staffin! keep up the good work
2006-03-25 02:53 Z	JAX_CTR	Excellent
Very easy to understand, clear instructions to follow. Great flight.
2006-01-25 10:42 Z	MCO_TWR	Poor
OK, This is the WORST controller in ZJX. I give props to all of the others here because they are wonderful. I wish that other guy(I forget his name) was on TWR tonight, he has all these weird sayings like [Flight Number], your altitude restriction has been lifted, resume own nav" I have never heard of anyone else say that. He also gives me weather updates all the time, when they are the same.

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